Shipping policy

Last updated: October 25, 2026

Summary: Please allow 2-3 weeks for fresh roasting and shipping. Every order is roasted fresh in small batches in Houston, Texas and shipped by USPS, UPS or FedEx. Need coffee sooner? Order through our Amazon Prime store.

Processing time: 2-3 weeks

Because all of our coffee is freshly roasted, orders are typically roasted, packed and shipped within 2-3 weeks to ensure the highest quality and freshness (Sundays and holidays are not business days). You will receive a shipping confirmation email with tracking once your order ships.

If you need coffee immediately, we recommend purchasing through Amazon Prime. Otherwise, we kindly ask for your patience as we prepare your order fresh; this is what makes our coffee special.

Supply from Yemen

While we strive to maintain inventory, circumstances in Yemen may occasionally impact our supply chain and delay shipments to our Houston facility. In such cases, affected items may be placed on backorder and we will promptly notify you with an updated timeline.

Shipping costs and taxes

Shipping costs are calculated at checkout based on order weight and the delivery ZIP code. Any applicable sales or use taxes are also calculated at checkout.

Where we ship

We ship within the United States. For other destinations, please contact us.

Refunds

All sales are final. See our refund policy for damaged or incorrect orders.